Bilingual Field Manager
Date Posted: 7/20/2023
Crown Staffing is currently seeking an experienced Bilingual Service Manager for a job opening located in Mason, OH. The ideal candidates should be able to work an 8/hr shift and have Bilingual Service Manager experience. Requirements of the Bilingual Service Manager -Bachelor’s degree in engineering or related field preferred. -Bilingual in English and Spanish -Minimum of 5 years of experience in a similar role, with a proven track record of success. -Experience in the corrugated machinery industry is preferred, but not required -Strong technical skills and the ability to troubleshoot and resolve machine issues and problems -Excellent communication, interpersonal, and leadership skills. -Ability to work in a fast-paced environment and manage multiple priorities. Benefits of the Bilingual Service Manager Health, dental, & vision. Paid time off Referral Bonus Shift of the Bilingual Service Manager Monady-Friday, 8:00 am to 5:00 pm. Pay of the Bilingual Service Manager $75,000 to $85,000 a year. Responsibilities of the Bilingual Service Manager -Manage and coordinate a team of remote technicians located in various parts of the world. -Ensure that all technicians are trained and equipped to provide exceptional service and support to our customers. -Troubleshoot and resolve machine issues and problems remotely or on-site, as required. -Work with customers to schedule and coordinate new machine installations and ensure that all installations are completed on time and to the customer’s satisfaction. -Provide regular reports and updates to senior management on service performance, customer satisfaction, and other key metrics. -Develop and implement service policies and procedures to ensure that all service activities are conducted efficiently, effectively, and in accordance with company standards. -Work with suppliers’ other departments, including sales and engineering, to identify and resolve technical issues and to improve customer satisfaction. -Limited travel to customer sites as needed to support service activities. Crown Staffing is an Equal Opportunity Employer M/F/D.