Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but
are not limited to the following.
 This position is responsible for the care and treatment of our customer’s inventory and
as such will perform duties in a safe and responsible manner to prevent customer loss or
damage
 Conduct PO Review on all incoming parts
o Flag PO’s with any sort of discrepancies and work with internal contact or
customers to quickly resolve discrepancies
o Resolve incoming receiving discrepancies
o Correct Job Travelers or any errors in planning paperwork
o Plan jobs, open folders to include all necessary paperwork i.e. tech plans, ops
sheets
o Plan jobs for expediate fees/premium charges when not on PO
o Contact customer for an amended PO, if there are discrepancies
o Get folders onto the shop floor in an expedient manner
 Devise and manage method for reporting and communication “jobs on hold”; making
sure to keep all interested parties updated on a daily basis
 Ensure proper material included with lab folders

Job Description
 Maintain information within Epicor to ensure reporting is as accurate as possible
 Must have the ability to report for work on time, follow directions, interact effectively with
co-workers, understand and follow rules and procedures and accept constructive
criticism
 Assist others as directed by Customer Service Manager including being a backup for
Shipping/Receiving Clerk(s), as needed, to cover volume of work in certain areas. Follow
all written instructions where provided, pack completed parts for shipping and unpack
parts for processing
 Observe all Environment, Health and Safety Policy requirements
o Keeping work area neat and orderly at all times
o Wearing Personal Protective Equipment (PPE)
o Disposal of waste per safety standards
 Performs other tasks as assigned or dictated by position
Qualifications: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skills, and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
 This position must satisfy ITAR compliance requirements, therefore candidates must be
U.S. Citizens or Permanent Resident Card Holders.
 Education – High school diploma or equivalent
 Demonstrated organization and documentation skills
 Working experience in a production environment preferred.
Physical & Mental Demands: The following physical and mental demands consist of, but are
not limited to the following.
 Must be able to work in a sitting and standing position for extended periods of time in an
office/industrial environment.
 Manual dexterity to perform detailed data entry functions.
 Ability to bend, pull, stoop and reach to perform functions
 Ability to lift up to 35 lbs.
 May be exposed to heat, fumes, noise, and humidity, etc.
 Must have the cognitive and mental capacity to perform essential job functions
 Must be able to communicate effectively orally and in writing
 Visual acuity to read documents, computer screens, files, etc.
 Ability to hear in person and via phone