Customer Service Specialist

Date Posted: 10/16/2026


Job Snapshot

Employee Type:
Contract
Location:
Woodridge, IL
Date Posted:
10/16/2026

Job Description

Customer Service Specialist Job Details
Monday–Friday | 8:00 AM–5:00 PM | Pay: $18/hr
  • Overtime possible based on business needs.
Customer Service Specialist  Requirements
  • 2–4 years of customer service experience or related transferable experience
  • Strong Microsoft Office skills, including Excel
About the Customer Service Specialist Role
As a Customer Service Specialist, your responsibilities will include:
  • Processing the Vendor Debit Authorization Report and verifying returns to vendors
  • Tracking return shipments through UPS and other common carriers
  • Monitoring pending vendor authorizations and completing timely follow-ups
  • Running reports to create new quality notifications
  • Preparing and submitting vendor authorization forms daily
  • Updating quality notifications with vendor return authorization information
  • Processing non-stock labels for internal and external customers
  • Communicating with internal departments and manufacturers to complete product returns
  • Maintaining accurate records of incoming and outgoing return transactions
  • Managing and updating the returns database
  • Identifying, communicating, and correcting discrepancies in return records
  • Providing professional customer service to internal and external customers
  • Performing additional administrative, customer service, and returns-related duties as assigned
Why Work With Crown Staffing
  • MEC Health, 24-Hour Group Accident, Short-Term Disability, Term Life and AD&, Dental , Vision, Behavioral Health, IDX Social Plus, FreeRX
  • Earned Paid Leave (based on hours worked)
  • Competitive pay
  • Weekly pay
  • Direct deposit with pay card option
  • No fees for our services and ongoing support
  • Opportunities for permanent placement and career advancement
  • Supportive work environment focused on teamwork and employee welfare

Walk-ins welcome!
637 W North Ave Villa Park, IL
(630)782-5222

Apply now!!

Crown Staffing is an Equal Opportunity Employer M/F/D

Careers at Crown Staffing