Ohio Kidney Consultants
Job Description
Job Title: Medical Secretary Eligibility Specialist
Job Summary
Medical Secretary: Insurance eligibility for office, dialysis, and hospital consults requiring phone contact
with patients. Administrative duties may include scheduling appointments, obtaining referrals and
authorizations, patient check in and check out, light phone answering.
General Accountabilities
 Verify patient eligibility for office paitents
 Answer phones as needed
 Back up to front office receptionist (check in patients for their appointments and collect
appropriate paperwork and payment)
 Obtaining referrals and VA authorizations for hospital patients
 Enter patient demographics for new dialysis starts and verify insurance
 Assist with miscellaneous billing operations
 Back up position to patient check out to include scheduling follow up appointments
 The information contained herein is not intended to be an all-inclusive list of the duties and
responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and
abilities required to do the job. Management may, at its discretion, assign or reassign duties and
responsibilities to this job at any time. The duties and responsibilities in this job description may
be subject to change at any time due to reasonable accommodation or other reasons.
Job Qualifications
 Minimum Education: High School Diploma or equivalent substitute.
 Minimum Experience: 2 years; combined education/experience as substitute for minimum
experience.
 Minimum Skills: Experience with EMR, MS Word, Excel, MS outlook.
 Eligibility verification experience required
 Epic EHR experience preferred
Skills:
 Able to speak/write English clearly and make self understood.
 Good verbal and written communication skills.
 Correct grammar, spelling skills, and legible writing.
 Skills in answering the telephone in a pleasant and helpful manner and using a multi-line phone
system.
 Able to read, understand, and follow oral and written instructions.
 Demonstrate compassion and caring in dealing with others.
 Tactfulness/soft spoken.
 Demonstrate willingness to adapt to change.
 Be able to prioritize workload while remaining flexible.

 Confident positive manner and appearance.
 Ability to maintain records
 Knowledge in the field of medical front office
Skills: Language
 English